Privacy Policy

At Luxira Jewels Australia, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. Our commitment is to keep your data safe and to ensure transparency about how your personal details are handled.

Information We Collect

When you shop with us, we collect personal information you provide directly, including:

• Contact Information: Name, email address, phone number.
• Payment and Shipping Details: Shipping address, billing information, and payment methods.
• Account Information: If you create an account, we will store your account details to provide a smoother shopping experience.
• Browsing Behavior: We may use cookies and similar technologies to gather information about how you interact with our website, helping us improve your experience.

We may also gather non-personal information about how you use our website to enhance site functionality, product offerings, and overall user experience.

How We Use Your Information

Your personal information is primarily used for:

• Order Processing: To process your transactions and deliver your purchases.
• Communication: To inform you about your orders, delivery status, or any necessary updates.
• Marketing: We may send promotional offers or updates if you’ve opted into receiving them. You can unsubscribe at any time.

We are committed to ensuring that your information is only used for these purposes and not for any unrelated activities.

Security Measures

We take the security of your personal information seriously. We implement a variety of security measures, including:

• Encryption: Your sensitive payment information is encrypted during transmission via secure servers.
• Firewalls & Secure Hosting: We use advanced security protocols to safeguard your data.

Your privacy is important to us, and we continually evaluate our security practices to protect against unauthorized access, data breaches, and cyber threats.

Sharing Your Information

We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our business and fulfilling orders. These third-party providers are obligated to maintain confidentiality and may only use your data to perform necessary services.

We may also disclose information if required by law or if it’s necessary to protect our rights, property, or the safety of our customers.

Data Retention

We retain your personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. We encourage you to review this policy periodically for any updates. When we update our policy, the date at the top of this page will be revised.

Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal information.
• Opt-out of receiving marketing communications at any time.

If you have any concerns or wish to exercise any of your rights, please contact us at luxiraexport@gmail.com.

Contact Us

If you have any questions or concerns regarding our Privacy Policy or how your data is handled, please feel free to reach out to us. We value your trust and are dedicated to ensuring your personal information is handled with the utmost care.